top of page

high quality ladies sweater in yellow made of 100% extra fine merino wool. Made with seamless 3D knitting technology

Terms of Service

1. Scope

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with t7berlin.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English

We save the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.

4. Terms of Delivery

Shipping costs may apply in addition to the stated product prices. You can find out more detailed provisions on any shipping costs that may be incurred in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

5. Payment

The following payment methods are generally available in our shop:

Payment in advance
If you select the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
In the ordering process you enter your credit card details. Your card will be charged immediately after placing your order.

PayPal
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal and identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

Google Pay
In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.

Apple Pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

giropay / paydirekt
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M (“giropay” or “paydirekt”) we offer the payment methods giropay and paydirekt.

giropay
In order to be able to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

paydirect
In order to be able to pay the invoice amount via paydirekt, you must have a bank account activated for online banking, be registered with paydirekt, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

6. Transportschäden​​​​​_d04a07d8-9cd1-3239-9149- 20813d6c673b_​

If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

7. Gewährleistung und Garantien​​​​​_d04a07d8-9cd1-3239- 9149-20813d6c673b_​

7.1 Right to Liability for Defects

The statutory liability for defects applies.

7.2 Warranties and After-Sales Service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

7.3. Handling returns and refunds

All information can be found under right of withdrawal

8. Returns and Exchanges

Please contact our customer service at:  lp@t7berln.com   and read the FAQ and  Withdrawal_cc94cde -bb35b -136bad5cf58d_ to find out about the regulations regarding returns. You can find the withdrawal form  here

9. Liability

We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health,

  • in the event of intentional or grossly negligent breach of duty,

  • in the case of a promise of guarantee, if agreed, or

  • as far as the area of application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected.
For the rest, claims for damages are excluded.

10.  Retention of title

The goods remain the property of t7berlin until the purchase price has been paid in full

11. Product images on the website

The product images on the website/app are for illustrative purposes only. Although we do our best to display colors accurately, we cannot guarantee that your screen will display these colors accurately. The products delivered may therefore differ slightly from the images used.

12. Copyright

The use of all copyrighted material used and displayed by t7berlin on the website is permitted to the user/customer for private purposes only. 

13. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find  here  . We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.

General terms and conditions   created with Trusted Shops   in cooperation with  FÖHLISCH Rechtsanwälte .

bottom of page