high quality ladies sweater in yellow made of 100% extra fine merino wool. Made with seamless 3D knitting technology

Terms of Service

1. Scope

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with t7berlin.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English

We save the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.

4. Terms of Delivery

Shipping costs may apply in addition to the stated product prices. You can find out more detailed provisions on any shipping costs that may be incurred in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.  

5. Payment

The following payment methods are generally available in our online shop:

Payment in advance
If you choose the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
In the ordering process you enter your credit card details. Your card will be charged immediately after placing the order.

In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal and identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

6. Damage in transit ​​​​​​​

If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

7. Warranty and Guarantees ​​​​​​​

7.1 Right to Liability for Defects

The statutory liability for defects applies.

7.2 Warranties and After-Sales Service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

7.3. Handling returns and refunds

All information can be found under right of withdrawal

8. Returns and Exchanges

Please contact our customer service at:  lp@t7berln.com  and read FAQ and  right of withdrawal  to find out about the regulations regarding returns. You can find the cancellation form  here

9. Liability ​​​​​​​

We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents:

  • in the event of injury to life, limb or health,

  • in the event of intentional or grossly negligent breach of duty,

  • in the case of a promise of guarantee, if agreed, or

  • as far as the area of application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected.

For the rest, claims for damages are excluded.

10  Retention of title

The goods remain the property of t7berlin until the purchase price has been paid in full

11. Product images on the website

The product images on the website/app are for illustrative purposes only. Although we do our best to display colors accurately, we cannot guarantee that your display will display these colors accurately. The products delivered may therefore differ slightly from the images used.

12. Copyright

The use of all copyrighted material used and presented by t7berlin on the website is only permitted for the user/customer for private purposes.  

13. Dispute Resolution ​​​​​​​

The European Commission provides a platform for online dispute resolution (OS) that you  here  Find. We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.

Conditions  created with the  Trusted Shops  in co-operation with  FÖHLISCH Lawyers .